I already have tickets
Don't panic - and don't order again until you've worked out whether the first transaction went through successfully. If you have a WeGotTickets...
Mon, 18 May, 2020 at 11:30 AM
No. Simply make a note of the information in your confirmation email - especially your booking reference - and take it with you to the event you've book...
Tue, 27 Jun, 2017 at 3:38 PM
Don't panic - and don't order again until you've worked out whether the first transaction went through successfully. You can check your tickets...
Mon, 18 May, 2020 at 11:28 AM
Our tickets are slightly different. Rather than sending a physical ticket to you in the post we give you a unique booking reference which is displayed on yo...
Mon, 20 Nov, 2017 at 1:11 PM
Our tickets are slightly different. Rather than sending a physical ticket to you in the post we give you a unique booking reference which is displayed on yo...
Tue, 28 Nov, 2017 at 5:08 PM
We don't actually operate a reserved seating system. Most event organisers selling seated events tend to allocate seating on a first come, first served ...
Tue, 27 Jun, 2017 at 3:40 PM
The venue has the final say over the sort of ID you need to bring with you. We recommend you make sure you have ID with you when attending any WeGotTickets ...
Mon, 20 Nov, 2017 at 1:13 PM
Don't worry, we're not trying to rip you off - if your order has failed but it appears that the money has already been taken from your account you m...
Tue, 27 Jun, 2017 at 3:40 PM
If you need a VAT receipt for your ticket order, simply log in to your WeGotTickets account, click on 'My tickets' and you'll find the VAT recei...
Mon, 18 May, 2020 at 11:28 AM
When we sell you tickets we trust that they're for you and/or your friends or family. We've got a reallocation function (See 'Can I transfer my t...
Mon, 20 Nov, 2017 at 1:14 PM