Don't panic - and don't order again until you've worked out whether the first transaction went through successfully.

You can check your tickets at any time by logging in to your account here and selecting 'My tickets'.

If you used our Guest Checkout function and missed the opportunity to create an account, get in touch and we'll set that up for you so it includes your past orders. You can contact us using this form.

If you believe that your transaction may have failed or if you are experiencing trouble purchasing tickets, please contact our Support department from here.