If you need a VAT receipt, simply log in to your WeGotTickets account, click on 'My tickets' and you'll find the VAT receipt available for download next to each order.
If you used our Guest Checkout facility and didn’t create an account when purchasing the tickets, you can use the ‘Recover guest purchases’ option on our login page. Simply enter the email address you used for the guest order(s) and you’ll be able to create an account which will contain all tickets purchased using your email address.
Please note that we can't provide a VAT receipt for the total amount paid, we can only provide you with a VAT receipt for the booking fee. This is because we act as an agency and don’t own the tickets. We pass on 100% of the face value of the tickets to the event organiser, irrespective of whether they are VAT registered or not.
If you need a VAT receipt for the total price of the tickets, we recommend you contact the organiser of the event. Please note that they will only be able to provide a VAT receipt if they are VAT registered and have charged VAT on the ticket price.