Sometimes things crop up that mean you can’t go to an event. This is where TicketPlan® Refund Protection comes in. Refund Protection is an optional service offered by us and administered by our partners TicketPlan® on our behalf. It is not an insurance policy.


You can purchase Refund Protection when booking your tickets and this is charged per ticket ordered. It means if you can’t attend an event due to one of the specified unexpected circumstances in the terms and conditions, you’ll be able to apply via TicketPlan® for a refund.


Find out if TicketPlan® is right for you here.