Hello, We would like to clarify how our customers may be affected by the ongoing impact of the Coronavirus.   If you hold tickets for a cancelled event...

We know how frustrating it is when an event you're looking forward to is cancelled or postponed better than most, so we'll let you know as soon as...

Don't worry. If you didn't receive your confirmation email, please check your spam or junk mail folders as it may have been filtered there. To...

We know things come up and sometimes you can't make it along to the event you've booked tickets for. In these instances we'll do our best to h...

Unless you purchased TicketPlan® Refund Protection with your order, your tickets are only eligible for a refund if the following circumstances apply: (a...

We know you're a kind bunch and will often buy tickets for your friends, family, partners or kids so yes, in most cases, you certainly can change the n...

We're afraid this isn't our decision. As we sell tickets on behalf of the event organiser or venue we let them decide whether to accept ticket tra...

We know you're a kind bunch and will often buy tickets for your friends, family, partners or kids so yes, in most cases, you certainly can transfer the...

You can check the names against your tickets by logging in to your WeGotTickets account here and clicking on 'my tickets'. If the ticket you meant...

When an event has 'limited reallocation' you have two hours after you've bought your ticket in which to reallocate them into another person&#...