We know things come up and sometimes you can't make it along to the event you've booked tickets for. In these instances we'll do our best to help you find a happy home for your ticket. In most cases you can transfer your ticket into someone else's name - we call this 'reallocation'.

For more information about our reallocation facility please see 'Can I transfer my tickets to someone else?'

Unless an event is cancelled or postponed tickets are non-refundable. Please see 'Can I have a refund?'