In most instances you can change the name of the ticket holder. We call this 'reallocation, we strongly recommend you reallocating the tickets if you won’t be attending the event yourself.

Our reallocation facility is designed specifically for cases where you’ve purchased the tickets for someone else or where you've bought tickets for a group who won't all be arriving together. It can also be used if you’re unable to attend an event, allowing you to reallocate your tickets to a friend or relative who can attend in your place.  For most events (except those marked Limited or No reallocation) you can usually reallocate tickets up to midnight the day before the event, or midnight on Thursday for events taking place between the following Friday and Sunday. 

When an event has 'Limited Reallocation' you have two hours after you've bought the tickets in which to reallocate them. 

To reallocate your ticket, log in to your WeGotTickets account and click on 'Change named ticket holder' next to the ticket you’d like to reallocate.  

If you used our Guest Checkout facility and didn’t create an account when purchasing the tickets, you can use the ‘Recover guest purchases’ option on our login page. Simply enter the email address you used for the guest order(s) and you’ll be able to create an account which will contain your tickets.  You’ll then be able to reallocate your tickets via your new account. 

If you need to change the name on your WeGotTickets account (if for example you've got married and changed your surname), please contact our Support department and we’ll be happy to help.