In most cases, you are able to transfer the tickets to someone else’s name - we call this 'reallocation'. We strongly recommend doing this if you won’t be attending the event yourself. 

Our reallocation facility is designed specifically for cases where you’ve purchased the tickets for someone else or where you've bought tickets for a group who won't all be arriving together. It can also be used if you’re unable to attend an event, allowing you to reallocate your tickets to a friend or relative who can attend in your place. 

To reallocate your ticket, log in to your WeGotTickets account and click on 'My tickets' then 'reallocate'. For most events (except those with Limited or No reallocation) you can reallocate tickets up until midnight on the day before the event, or midnight on Thursday for events taking place between the following Friday and Sunday. 

If you used our Guest Checkout facility and didn’t create an account when purchasing the tickets, you can use the ‘Recover guest purchases’ option on our login page. Simply enter the email address you used for the guest order(s) and you’ll be able to create an account which will contain your original guest order(s).  You’ll then be able to reallocate your tickets via your new account.