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Covid-19 Update
Hello, We would like to clarify how our customers may be affected by the ongoing impact of the Coronavirus.   If you hold tickets for a cancelled event y...
Fri, 3 Jul, 2020 at 2:27 PM
How does it work?
Our tickets are different. Instead of sending them to you in the post we give you a unique booking reference which is displayed on your screen once you&#x...
Wed, 6 Dec, 2017 at 10:03 AM
How much are your booking fees?
You will typically be charged a booking fee when ordering tickets from us. We pride ourselves on having some of the lowest booking fees in ticketing; our ...
Mon, 20 Nov, 2017 at 1:04 PM
Why is your booking fee non-refundable?
We're not usually able to refund your booking fee in any circumstances, even if an event is cancelled. This is because we have already paid the credit...
Tue, 17 Mar, 2020 at 10:55 AM
How can I pay for my tickets?
You can pay for your tickets using a wide range of credit or debit cards. We currently accept: Visa Credit, Visa Debit / Electron, MasterCard and Maestro. ...
Mon, 13 May, 2019 at 12:35 PM
Problems logging into your WeGotTickets account
Don't panic - double check you're using the correct email address to log in with and are entering your password correctly. If your browser has pre-...
Wed, 3 Jan, 2018 at 5:03 PM
Can I pay over the phone?
We don't have a telephone ordering line - and this is one of the ways we're able to keep our booking fees low. We're confident our online b...
Mon, 20 Nov, 2017 at 1:04 PM
Payment Difficulties
There are lots of reasons a transaction may fail, often to do with settings on your own computer or browser, or the network you're using (especially ...
Mon, 20 Nov, 2017 at 1:04 PM
What does 'not currently available' mean?
If an event is listed as 'not currently available' it means that tickets are no longer on sale through us. It's possible though that ther...
Thu, 29 Sep, 2016 at 1:05 PM
Concession tickets
We don't set concessionary policies ourselves - they're at the event organiser or venue's discretion, and therefore vary from event to event....
Tue, 28 Nov, 2017 at 2:38 PM