Often, the quickest way to get help or resolve your issue is to take a look at our FAQs, where we have answers to all the most common queries we receive (and some less common ones too!).

Check FAQs »

If you have checked the FAQs and still want to get hold of us, you can contact our award-winning Support department by visiting this page and clicking “Checked the FAQs and still need to get in touch with us?” to reach the contact form.

Please Note:

We aim to reply within 1 working day.
Our office hours are 9.30am to 5.30pm, Monday to Friday.
If you have a question outside of these hours, we would advise that you try to contact either the venue or the organiser directly.

If you have a specific question about the event or venue, it may be worth contacting the event organiser or venue directly, as this is likely to be the quickest way to get your question answered. You should find contact details for most venues and event organisers at the bottom of the event page you're interested in attending.